How do I book my tickets for the Heathrow Express?
When booking your tickets: Pick the 'valid from' date as the date you will make use of the train tickets. If you book return tickets, the return journey back to Heathrow Airport has to be used within 28 days from the date you have chosen.
Please note that you will receive 1 train ticket for each booking no matter how many bookings you make
How do I use my tickets?
- Print out your e-ticket, which will be sent to your email (from ticketing@heathrowexpress.com).
- Outbound journey: Show the barcode on the ticket to the train staff.
- Homebound journey: If you have booked return tickets you just keep the same e-tickets for the trip back to Heathrow Airport and show the barcode on the ticket.
You may be asked to wear a face covering out of consideration for those around you. So please bring a face mask, just in case. 
Social distancing has now been removed. However, we ask you to be mindful of others and their space. 
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible. 
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking. 
All areas that visitors touch are frequently cleaned. 
Employes may wear Personal Protective Equipment to protect both visitors and staff. 
You may be asked to present proof of being fully vaccinated or that you have recovered fully from COVID 19. So just in case, please bring a valid and updated COVID Pass. 
